Sales Support

Our Sales Support team can follow up on leads, enquiries and other identified opportunities whilst your highly qualified sales staff continue to break new ground.

They can handle the important but more routine follow-up issues and ensure the entire sales experience for your clients is as positive as it can be – a certain pointer to optimum customer satisfaction and retention.

The Data Active team can:

• Follow up sales leads and report outcomes
• Provide that all important and timely follow up to your sales representatives visit
• Add impetus to the completion of proposed or promised orders
• Arrange further information and material if required
• Process orders, including payments by credit card, cheque, money order
• Identify latent problems or roadblocks early in the order cycle
• Undertake customer satisfaction and feedback surveys
• Gather market and competitor intelligence

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